Tuesday, September 22, 2009

Dead

There is a difference between what we experience with "woundedness and healing," and what we experience with "death and resurrection." Let me detail the differences:

Woundedness and healing...

- process is natural
- restoration is expected and gradual
- time is an ally
- treat it and work it out
- incremental turnaround
- friends can help you
- advice is called for

Death and resurrection...

- process is supernatural
- restoration is unexpected and sudden
- time is an enemy
- grieve it and let it go
- dramatic turnaround
- only God can help you
- miracle is called for

When looking at your own life, or the lives of others, it is helpful to keep in mind these distinctions. For matters of woundedness and healing, Christian counseling, a "how to" sermon series, or small group support can make a big difference. For matters of death and resurrection, there is not much that can be done, except to wait on God for a miracle. Many believers become frustrated waiting on God for healing and restoration, not understanding that the process they are going through is more likened to a resurrection from the dead. It's not that God won't be able to bring about restoration, it's that ONLY GOD will be able to do it, and He will do it in his way, and in his time, and sometimes as a complete surprise.

As I think back on the darkest period of my life, in which I left the ministry and was filled with anger and doubt, I can see that it was more than just a wounding that needed healing. It was a death. It was the death of "David, the pastor." It was the death of a vision. It was the death of life under my control. Years later God pulled me out of the miry clay and set my feet on a rock. As I look back now, I don't view my recovery as a healing, I view it as a resurrection. God sovereignly intervened in my story. As the nursery rhyme "Humpty Dumpty" says, "All the king's horses and all the king's men couldn't put Humpty back together again." But while the king's men can't put the pieces together again, the King can!

Many Christian leaders want to "fix" problems when they see them. We want to view broken marriages, failed ministries and personal tragedies as challenges that need our coaching. But sometimes, what we're looking at cannot be solved with salve. It's deeper than that. There is nothing that we are going to be able to say or do to bring restoration. God is going to have to resurrect the story from the dead. At these times, we're better off to function more like the mortician than the physician. Issue the death certificate. Let them know that the marriage is dead. Let them know that their life, as they've known it, is over. Eulogize. Help them throw the dirt on the coffin. But here is the beautiful thing about the kingdom of God. Just when we think it's over, it's not. God loves to raise the dead.

Monday, September 14, 2009

Style

We need to extend grace in matters of style, as well as sin. I would say that CTK has become noted for being a place of grace for sinners. We say without reservation that there is "Always a Place for You." We don't care where you've been, or what you've done, we know that love covers over a multitude of sins. We say, "God will take you where you are, He just won't leave you there." We believe there is forgiveness for the past, and hope for the future. There is no question about how we feel about sinners. We love them. The question is, "Will we extend the same kind of grace to someone who differs from us in their style?"

Thomas Jefferson put it so well when he said, "In matters of style, swim with the current, in matters of principle, stand like a rock." This has proved to be a difficult balance for Christians to maintain. We have tended to a) gravitate to certain styles (in preaching, worship, service order), then b) imagine that our preferred methodology must be "right," then c) become cynical, critical or judgmental of others for being different. We must resist this temptation. As Jefferson noted, style is an area where we want to see diversity, not unity. We want to be loyal to the master and mission, not the method and manner.

I have found that many believers have a wrong notion about Christian unity. They confuse unity with uniformity. Christian unity is not uniformity. Uniformity is the natural man's way of seeking unity and involves:
(1) looking for little things he has in common with others, then

(2) finding differences between his group and others, and finally

(3) increasingly insisting that those who are with him be like him.

That is not Christian unity. That is worldly uniformity. And, frankly, anyone can do it, which is why everyone is doing it. Christian unity is embracing diversity within the will of God (see 1 Corinthians 12). Did you catch the difference? Christian unity actually embraces diversity. Within God's will, there is grace for differences in personality and presentation.

Can you appreciate a sermon that is preached in a different style than you prefer? Can you worship with a song that isn't your favorite? Can you "talk up" a denomination that isn't yours? If not, you may need to take some of the grace that you have for sin, and apply some of it to style.

Wednesday, September 09, 2009

Multi-Site Church Road Trip

Greg Ligon, co-author of Multi-Site Church Road Trip (which features a chapter about CTK) asked some follow up questions of me as part of a "blog tour" that includes a stop here today (Thursday, September 10th, 2009). (See www.multisitechurchroadtrip.com). Here are the questions and my answers....

1. Dave, you say in Multi-site Church Road Trip that you and the team at Christ the King have 120 campuses and many of those are actually International campuses. What does an international campus look like? How is the same/different from one of your state-side campuses?

Overseas our gatherings are often not in an owned or leased facilities. Some of our congregations meet in tents, or under trees, or town squares. Often the gatherings have children present, whereas in the US we offer children's programming simultaneous the worship service. In the US our services are typically an hour or less. Overseas, our services are often longer than two hours. In some cultures the leader has a more prominent role that we tend to see in the US.

2. I think it is interesting that you have a commitment to international campuses and a high value for use of technology in developing leaders but no Internet campuses? Any reason for that?

Our international reach is more of a "God-thing" than anything else. We had no plan to be outside of our own county, much less around the world. But once you define the church by relationship, instead of geography, you realize that relationships do not respect geographical boundaries. We say that we can go as far as relationships will take us. Our goal is to raise up people to do ministry, so we view technology as a tool, not a strategy.

3. We have talked recently about your discovery that there is a greater access to cell coverage than high speed internet in India and many of the countries you are serving in Africa and that this has prompted you to redesign your leadership development training to be delivered in text size messages. Can you give us an update on where you are in that process? What is working? What is not?

I send out a weekly email that gets resent as text by our international leaders. Some of our leaders follow me on Twitter as well. The cell phone is clearly the next laptop. More SMS texts are sent every day in the world than email messages. We are attempting to take our "teachable points of view" and distill them to 140 characters or less. We are also developing 60-second sermons that can be utilized on cell phones.

4. You are the author of Deliberate Simplicity, another title in the Leadership Network Innovation Series. How do the key principles of simplicity find application in the establishment and execution of International Campuses?

Simplicity resonates in the two-thirds world, because it really is the only option. There are not resources available in much of the world to support the attractional model.

5. What is new about the multi-site ministry at Christ the King since we last talked?

I believe that God is showing us some new things about worship. Many of our leaders are feeling that our corporate worship has been too much about us, and not enough about Him. We are also exploring more non-musical forms of worship that have great potential to reduce our dependence on musicians as key to expanding the church.

6. What have I not asked that I should have?

You ask great questions. One additional one might be, "What complicates overseas ministry?" The answer would be: money. There is such a huge resource disparity between our church in the US and our church in the two-thirds world that we are wrestling constantly with how much to support needs overseas. So far we have sent very nominal and sporadic support, and have placed an emphasis on being self-sustaining. But it is often difficult to say "no" when they need it and we have it.

Next stop? Robert Emmitt, Senior Pastor, Community Bible Church, San Antonio, Texas - communitybible.com

To get the latest updates be sure to sign up for the RSS feed at www.multisitechurchroadtrip.com

Monday, September 07, 2009

Class

In the CTK story we see most small groups falling somewhere between being a Bible study, and being a social hang out. Some groups, of course, are Bible studies, and there is certainly nothing wrong with that. Other groups are purely social gatherings, and there is nothing wrong with that, either. But what we feel is "most right" for the "most people" is a group in the middle ground, that emphasizes biblical application in a social context. This type of gathering is what John Wesley called the "class."

One of the dictionary definitions for "class" is a "social group with similar opportunities." The "classes" that Wesley organized were not Bible study groups or the "sharing" groups we have come to know. They were weekly groups, led by a volunteer, in which participants gave a report to each other about their lives, their activities, their temptations, their failures, and their successes. The sharing was targeted to what it meant to be a Christ-follower. In the safety of friends, each one would be encouraged to follow after God and to do meet the needs of people in the larger community. The emphasis was on living out the Christian faith in all of life. The groups were powerful because there was an edge to the conversations - some might call it support or accountability - in every group meeting. Outsiders who would attend the meetings were struck by the spiritual authenticity and fervor. These were not ordinary people living ordinary lives. It was truly a special "class" of people.

To understand the Spirit of the "class," listen to Wesley's challenge: "Make every class meeting an exhilarating feast of divine love and holy joy and people will come no matter how tired and/or busy they are. Fire is kindled with fire and wind. Enthusiasm is kindled with enthusiasm and the Holy Spirit." Has your group become lifeless or boring? Pray for a fresh fire. Engage more deliberately. Ask daring spiritual questions. Expect transformation.

Monday, August 24, 2009

Proximity

Proximity is prerequisite to community. You have to be around each other before you can listen to each other, know each other, share with each and carry out all the other "one-anothers."

Actually, From a description of the early church we read in Acts 2 there are four prerequisites to community: proximity, interaction, sharing and intimacy.
1. Proximity. Early on, the people who were part of the Christian community were around each other. They were with each other. They were with the apostles. There was a fellowship. "They devoted themselves to the apostles’ teaching and to the fellowship, to the breaking of bread and to prayer. Everyone was filled with awe, and many wonders and miraculous signs were done by the apostles." (Acts 2:42,43)

2. Interaction. As they started to be together, they started to do things together. They were sharing meals together. They started to “do life” together instead of separately.

3. Sharing. When you get around other people, and start doing things together, you find out what their needs are, and what you can do to help. You begin by sharing your story, and move to sharing your needs. "They had everything in common. Selling their possessions and goods, they gave to anyone as he had need." (Acts 2:44,45)
4. Intimacy. Over time the early Christians began to share not just their money, but their hearts. "Every day they continued to meet together in the temple courts. They broke bread in their homes and ate together with glad and sincere hearts, praising God and enjoying the favor of all the people." (Acts 2:46,47)

Intimacy happens when we share at a deep level, and receive sharing at a deep level. Intimacy rhymes with “into me see.” If we get together and all we talk about is the weather, we are not going to become intimate. But as we talk about our feelings, fears and faith we start to engage each other at a deeper, more intimate level. The four-step process to bonding as a group is 1) input, 2) feedback, 3) deeper input, 4) deeper feedback.

But it all starts with getting together.

By gathering in small groups, we don't insure that community will happen, but we at least give community a chance to happen. Ninety percent of it is "just showing up." In Christian community the percentage might be higher. Jesus said, "When two or three gather in my name I am there." Hebrews warns, "Don't stop getting together." Getting together is the beginning of everything.

Wednesday, July 29, 2009

Things

There are now more licensed vehicles in America, than there are licensed drivers. The accumulation of more and more things (i.e. "the American way") has a corrosive effect - more than we might imagine. In addition to the resources that are tied up in owning, operating, repairing, running, storing, insuring and disposing things, there is an enormous "hidden" cost in diverted affection and focus. We don't have time for relationships, because we are too busy taking care of "things." Keeping stuff running takes undue management time.

A silver lining of the recession is that 32% of Americans have been spending less and intend to make their less costly lifestyle their "new normal." Nearly half of Americans say they already have what they need, up significantly from 2006. The hold of materialism is being broken. People are realizing that when you value objects less, you can value experiences and people more, and be richer for it. I have written about the church returning to deliberate simplicity. Frankly, it is much easier to make the challenge to the impersonal "church" (to a nameless, faceless organization) than it is to bring it right home to where you and I live. But I believe that is the next challenge. Are we prepared to strip away the extraneous, so that the essential can flourish?

One practical iteration of folks getting back to the "core" of life is the 100 Thing Challenge. The 100 Thing Challenge began as a blog, but now a number of individuals and groups have joined in and made it their modus operandi. The concept is simple. Pare your possessions to fewer than 100 items (a pair of shoes might count as one item, for example). A church in Minnesota took on this challenge as a group, and had so much to give to charity (boats, furniture, snowblowers) that it filled up a warehouse. The pastor went from five suits to one; from a dozen ties to two. The church enjoyed a return to basics, with less clutter and noise.

This is actually a very ancient Christian practice. The early church "sold their possessions and goods" and gave to anyone who had need. The biblical principal is this: We want to understate things so that we shout people. Last year my family went on a "rampage" and went through every closet and corner and pared "things" down significantly. It was a big step in the right direction. But Kristyn and I were just talking about new goals for this year, and seeing if we can get within the 100 Thing limit. My personal goal is to get rid of all my CDs, most of my books, and half of my clothes. I have nine pairs of shoes. I think I can get down to four. I have three watches. I only need one. Having less means less to worry about. Having less to worry about means more time for God and people.

Thursday, July 16, 2009

Interested

Jesus told us to be God-centered and others centered because it is the only way to fly. Not only does being self-absorbed not work for others, it doesn't even work for you. It is much more satisfying to perceive ourselves as an insignificant character in a huge story, and take genuine interest in the other characters. Listen to G.K. Chesterton:

Are there no other stories in the world except yours; and are all men busy with your business? Suppose we grant the details; perhaps when the man on the street did not seem to see you it was only his cunning; perhaps when the policeman asked you your name it was only because he knew it already. But how much happier you would be if you only knew that these people cared nothing about you! How much larger your life would be if your self could become smaller in it; if you could really look at other men with common curiosity and pleasure; if you could see them walking as they are in their sunny selfishness and their virile indifference! You would begin to be interested in them, because they were not interested in you. You would break out of this tiny and tawdry theatre in which your own little plot is always being played, and you would find yourself under a freer sky, in a street full of splendid strangers.

It seems to me that those in Christian leadership need to be especially reminded that "it's not about you." If you are wondering why it seems like people are not thinking about you, it's because they are not thinking about you (at least not very often). Now that you know that they are not interested in you, you can give your energy to being interested in them.

Wednesday, July 15, 2009

Review

The progression from ministry being done by the pastor at the church to ministry being done by believers in the world (from "doing" church to "being" church) means that the small group is the new staff meeting.

In the traditional church, the most important meeting for ministry accountability was the board meeting. This was usually a monthly meeting between the church council (perhaps called deacons, elder or board members) and the pastor. The pastor, being the primary "minister" in the church, would come under review. What was happening in the ministry? Was anyone being reached? What more could be done? How can we pray? The accountability kept the pastor on his toes.

In the programmatic church, the most important meeting for ministry accountability was the staff meeting. This was usually a weekly or bi-monthly meeting between the senior pastor and the program staff (worship, kids, music, youth, etc.). The staff, being the primary "ministers" in the church, would come under review. What was happening in the ministry? Was anyone being reached? What more could be done? How can we pray? The accountability kept the staff on their toes.

In the missional church, the most important meeting for ministry accountability is the small group meeting. This is usually a weekly meeting consisting of various members of the body (a school teacher, a construction worker, an office worker, a stay at home mom, etc.). The small group members, being the primary "ministers" in the church, would come under review. What is happening in the ministry? Is anyone being reached? What more can be done? How can we pray? The accountability keeps the people on their toes.

Wednesday, July 01, 2009

Prostitution

David Ryser was teaching at a school of ministry. He gave a short history of Christianity that went like this: "Christianity started in Palestine as a fellowship; it moved to Greece and became a philosophy; it moved to Italy and became an institution; it moved to Europe and became a culture; it came to America and became an enterprise." Ryser describes what happened next....

Some of the students were only 18 or 19 years old--barely out of diapers--and I wanted them to understand and appreciate the import of the last line, so I clarified it by adding, "An enterprise. That's a business." After a few moments Martha, the youngest student in the class, raised her hand. I could not imagine what her question might be. I thought the little vignette was self-explanatory, and that I had performed it brilliantly. Nevertheless, I acknowledged Martha's raised hand, "Yes, Martha." She asked such a simple question, "A business? But isn't it supposed to be a body?" I could not envision where this line of questioning was going, and the only response I could think of was, "Yes." She continued, "But when a body becomes a business, isn't that a prostitute?"

The room went dead silent. For several seconds no one moved or spoke. We were stunned, afraid to make a sound because the presence of God had flooded into the room, and we knew we were on holy ground. All I could think in those sacred moments was, "Wow, I wish I'd thought of that." I didn't dare express that thought aloud. God had taken over the class.

Martha's question changed my life. For six months, I thought about her question at least once every day. "When a body becomes a business, isn't that a prostitute?" There is only one answer to her question. The answer is "Yes." The American Church, tragically, is heavily populated by people who do not love God. How can we love Him? We don't even know Him; and I mean really know Him.

... I stand by my statement that most American Christians do not know God--much less love Him. The root of this condition originates in how we came to God. Most of us came to Him because of what we were told He would do for us. We were promised that He would bless us in life and take us to heaven after death. We married Him for His money, and we don't care if He lives or dies as long as we can get His stuff. We have made the Kingdom of God into a business, merchandising His anointing. This should not be. We are commanded to love God, and are called to be the Bride of Christ--that's pretty intimate stuff. We are supposed to be His lovers. How can we love someone we don't even know? And even if we do know someone, is that a guarantee that we truly love them? Are we lovers or prostitutes?

I was pondering Martha's question again one day, and considered the question, "What's the difference between a lover and a prostitute?" I realized that both do many of the same things, but a lover does what she does because she loves. A prostitute pretends to love, but only as long as you pay. Then I asked the question, "What would happen if God stopped paying me?"

For the next several months, I allowed God to search me to uncover my motives for loving and serving Him. Was I really a true lover of God? What would happen if He stopped blessing me? What if He never did another thing for me? Would I still love Him? Please understand, I believe in the promises and blessings of God. The issue here is not whether God blesses His children; the issue is
the condition of my heart. Why do I serve Him? Are His blessings in my life the gifts of a loving Father, or are they a wage that I have earned or a bribe/payment to love Him? Do I love God without any conditions? It took several months to work through these questions. Even now I wonder if my desire to love God is always matched by my attitude and behavior. I still catch myself being disappointed with God and angry that He has not met some perceived need in my life. I suspect this is something which is never fully resolved, but I want more than anything else to be a true lover of God.

So what is it going to be? Which are we, lovers or prostitutes?

Monday, June 29, 2009

Happen

There are three questions that help us understand who the ministers are, and where the ministry happens. The three questions are:

1. What is the church? Answer: People. It is not a building, a program, or an institution, it is a people. It is the ekklesia - the "called out ones." Wherever two or three are gathered in Jesus' name, He is in the midst. It doesn't get more "church" than that!

2. Who are the ministers? Answer: People. The people are the ministers; the pastor is the ad-minister. Every person whom God has called, has been called for a purpose. There are good works which God has prepared in advance for us to do. Pastors are given to the church to prepare the saints for the work of ministry.

3. Where does the ministry happen? Answer: Wherever the people are. If the people are the church, and the people are the ministers, then wherever the people are is where the ministry happens. This theo-logical extension of questions 1. and 2. means that the ministry might happen in an office, a neighborhood, a restaurant, a home, a car, or wherever the body of Christ (regenerated people) are present.

The atomized church carries the greatest possibilities for transforming the spiritual landscape. In fact, the potential is staggering. A church of 100 people can either conduct a) a few centralized ministries (for example, a weeknight children's program "at" the "church"), b) a dozen decentralized ministries (for example, small groups), or c)....if everyone is clear that they are a minister....a hundred atomized personal ministries. The personal ministries will be as varied as the people who carry them out. We will no longer go to church. We will be the church.

Thus far, CTK represents the evolution of a) to b)....from centralized, attractional ministry to decentralized, relational, ministry. We have chosen small groups to be the point of emphasis instead of the Sunday service. We have said, "Every person needs to be in a small group, because every person in a small group has a ministry, and that is to every other person in the group." This is progress. The shift has helped us to break from three restrictive and limited ideas; 1) that the pastor is the minister, 2) that the church building is the place of ministry, and 3) that Sunday morning is the time for ministry. By convening groups of 2-10 people in homes and restaurants for friendship, growth, encouragement and outreach we have moved away from pastor-centrality, facility-centrality and Sunday-centrality. We have shifted from primary care (by a professional) to mutual care (by one another). In the process we have shifted our mentality about the weekend service, to be a convention of cells rather than congregation. Instead of trying to attract followers, we have been attempting to attract leaders. Our pastors have moved from working in the ministry to working on the ministry, in support of small group leaders.

The next step in our evolution is from b) to c), from a decentralized to atomized ministry. The small group has proven to be a great training ground for people to be the ministers. The danger, frankly, if we stay at b) is that the small group will become the new, albeit smaller, fortress, and that once again the arrows will turn in. The small group could become the new "place" where ministry happens. The small group leader will become the new "minister." Wednesday night (or Tuesday or Thursday) will be the new time. Instead of going to the people, we will ask the people to come to us, only now instead of asking people to come "to church" we will be asking them to come "to group." While we like the idea of them coming through the "side door" (group) better than the "front door" (weekend service) we like even better the idea of us going out through those doors and going to them.

Monday, June 22, 2009

To

A truth that will keep you sane as a spiritual leader: We have responsibility to people, not for people. Mark Waltz, in his book Lasting Impressions, does a nice job describing the difference:

• When I'm responsible to people, I understand they have a choice. When I'm responsible for people, I think I should decide for them.

• When I'm responsible to people, I know they must figure out their next step. When I'm responsible for people, I try to tell them what their next step is.

• When I'm responsible to people, I allow them to bear the brunt of the consequences for their own chosen actions. When I'm responsible for people, I assume the guilt, or worse the shame, for them.

• When I'm responsible to people, I engage in their journey, offering encouragement and teaching. When I'm responsible for people I try to direct their journey, never allowing them to wrestle, mess up or make a wrong turn.

• When I'm responsible to people, I talk to God on their behalf. When I'm responsible for people, I talk to people a lot on God's behalf.

One of the most basic boundaries we can maintain is our skin. I am responsible for everything inside my skin. You are responsible for everything inside your skin. It is a fundamental demarcation between "me" and "you." Sometimes pastors feel like they have to have all the answers, solve all the problems and make everything right...for everyone. If you are one of these, my heart goes out to you today. It is a very frustrating thing to feel responsible for the thoughts and actions of other people. It is quite liberating to know that I only have a responsibility to other people - to love them, to be honest with them, to be a friend and support. What's going on inside them is "all theirs."

Friday, June 12, 2009

Lover

I was in a meeting with pastors, talking about small groups. I made the statement that I thought small groups were all about love. A pastor asked, "Doesn't that say the wrong thing, asking people to be in a small group so that they will be loved?" I answered, "I'm not asking people to be in a small group so that they can be loved. I'm asking them to be in a small group so that they can love. The person in the small group is the lover, not the lovee." The mission of Christ the King Community Church is to create an authentic Christian community that effectively reaches out to unchurched people in love, acceptance and forgiveness, so that they may experience the joy of salvation and a purposeful life of discipleship. That mission applies as much or more to the small group as to the Worship Center. We are here to "reach out effectively in love."

Of course, people do need to be loved. And you, of course, are a person. I'm not sure there's anything necessarily wrong with putting yourself in a position where you can get what you need. Searching for love is perfectly natural. But searching TO love is perfectly supernatural. We are calling people to put themselves in a position to supernaturally fulfill the one-another commands of scripture. But this can only happen if group participants all come prepared to give themselves as a blessing to the others in the group. Giovanni Francesco Bernardone (St. Francis) offered up a prayer along these lines: "Divine Master, grant that I may not so much seek to be consoled as to console; to be understood as to understand; to be loved as to love. For it is in giving that we receive; it is in pardoning that we are pardoned; and it is in dying that we are born to eternal life."

Of course if everyone in a group comes prepared to be a lover, the likelihood is great that everyone in the group is going to end up being a lovee, as well. But the rationale is deeper than utilitarianism. Spiritual veterans like St. Francis will tell you that you can only get what you give. We're called to be a river, not a reservoir. As you arrive at your group meeting, your prayer should be, "Lord, help me to love the people in my group well." Undoubtedly you will have needs in your own life (for encouragement, for insight, for understanding), but if you fixate on those needs you will be having a natural group experience, not a supernatural one. Get the arrows pointed out. When the arrows are pointed out it aligns with the heart of God and he is pleased to bless that. If you will be a lover, instead of a lovee, you'll find that the more you are a blessing, the more you will be blessed. He'll get it to you if he can get it through you.

Wednesday, June 10, 2009

Year

Church consultant Lyle Schaller says that one of the questions he likes to ask when he enters a church to observe is, "What year is it?" Is it 1958? It was in the church in which I grew up. Is it 1972? 1980? There is a tendency for churches to get stuck in a certain era, and not stay current with culture. We need new wineskins for the wine. So what year is it at CTK? I would say about 1995. At least that's my assessment of our overall musical scene. We are doing a mostly rock/pop style with a full band. It is a big sound, suited for big songs. Top worship songs from 1995 included Shout to the Lord and Blessed Be the Name of the Lord.

1995 was a memorable year for me, because it was the year that I began to attend CTK in Bellingham. In many ways that era defined the culture I exported to Skagit Valley in 1999, where CTK was new to many people. The early adopters have since handed the culture and music off to many other newbies in dozens of worship centers, and in some cases there are grandchildren and great-grandchildren now carrying the culture. While 1995 is not that far in the distant past, there has been a lot happen in our culture in the past 15 years (like the internet). There has been an explosion of media, as people who once were consumers of information have now become producers of information through vlogs, blogs and tweets. TV channels have gone from dozens to hundreds. Cell phones have become ubiquitous. The news cycle is 24 hours a day. The need to sort through the clutter has produced a new verb: Google ("Let me google that").

Modernity is giving rise to "alternative" approaches. Some call it post-modernism, but I prefer the word pre-modernism. There is a hunger for life "as it used to be," with less clutter and less noise. In the world of "now" less is more and better is bigger. Clarity has become the new creativity. The modern music scene has caught on. An indicator? The results of the recent American Idol competition. It came down to two contestants: Kris Allen, a funky, straight-ahead balladeer with a lot of "space" in his music, and Adam Lambert, a "glam" rocker with a big voice whose presentations were over the top. Clearly, Adam was the bigger talent. Kris won easily. It's not 1995 anymore.

The pendulum tends to swing when it comes to culture. Following loud eras, things get softer. Following softer eras, things get louder. Such may be the case in worship as well. Shout to the Lord followed I Love Your Lord. What will follow Shout to the Lord? I'm not sure yet, but I believe we are in a softer era. If you close your eyes during commercials, you will notice an obvious understatement in the music bed nowadays. Popular movie soundtracks are also employing a variety of independent, alternative and eclectic artists (my favorite example is the soundtrack for the movie Juno). There is not as much instrumentation in this music; maybe one or two instruments, maybe a harmonica or a mandolin. The chord structures are simple. Percussion is more an accent, than a driving force. It doesn't have to blow your hair back to be cool any more.

I don't get to a lot of concerts, but I recently went to a Third Day concert. Third Day is a classic band from the nineties, noted for songs like God of Wonders and Your Love Oh Lord. The best part of the concert? When lead singer Mac Powell showed up in the middle of the crowd, took requests, and played them "unplugged." It was real. It was informal. It was tasty. It was 2009. I walked out saying, "That was cool." I'm anxious to see our "next generation" of worship leaders take us into the present. I'll know we're current when an unchurched person walks out and says, "Wow, that was cool"....the same thing I said in 1995.

Tuesday, June 02, 2009

Known

Why small groups? It all comes back to love.

I recently had small group leaders over to my house and I shared with them this equation:
1. We want everyone to be loved. God created us for this very purpose, to love and be loved. We want everyone to have this experience.

2. What this really means is that we want everyone to be known. A person feels unloved to the extent that they feel unknown. Until a person is fully known there is always a question in their mind, "I wonder if people would still love me, if they knew me?" We want people to find that the answer is, "Yes."

3. Being known means finding a place and time for being known. In our modern, impersonal world there are not as many ways that you can become known, or know others. There is an abundance of superficiality, even in relationships. This means we must be more intentional about seeing that such places and times exist.

4. The small group is a place and time for being known (loved). It may not be the only place where people can become known and loved, but it is a proven place. We have chosen small groups as our "Plan A" because they are scriptural, strategic and scalable.

5. This makes the small group meeting the most important meeting we have. I am convinced that for many people what they need is not a sermon, but a friend. If I have a choice to invite a lost person to a) our worship service, or b) our small group, I choose b). There is no more important convention of CTK than the small group that meets in Jesus' name. There are things that a person will get in a small group that they will never get by looking at the back of someone's head in a worship service.

6. Which makes the small group leader the most important leader we have. Our Ministry Directors are in place to support the small group leader. Our pastors are in place to support our ministry directors who support the small group leaders. There is no more important leader in our story than the leader who will convene 2-10 people in Jesus name for friendship, growth, encouragement and outreach.

7. Because the small group leader is taking responsibility to see that people are loved. It's easy to say "we want everyone to be loved." The small group leader takes responsibility to see that it happens. This is what leaders do: they see what needs to be done and they do what needs to be done.

When you break it down, the best groups are about love, bottom line. In fact, I regularly tell small group leaders, "If you don’t know what to do in your group, just love everyone." That sounds pretty simple, but it's actually hard to do consistently. For this reason we must pray, "God help me to love the people in my group.” That is a prayer that should be prayed throughout the week, but then intensified prior to and during the group meeting. God will answer that prayer. Let us not give up meeting together, as some are in the habit of doing, but let us encourage one another—and all the more as you see the Day approaching.

Informational

The worst groups I've ever been in have been informational. The best groups that I have ever been in have been relational. Let me explain.

In my experience, the best small groups I've ever been in were a heart trip, not a head trip. When a group becomes about information (what we're learning, what we're studying) it tends to be dry and impersonal. The participants, instead of relating to each other, relate to the material, as a third party. This is not community in the deepest sense. It is a shared experience, but not the experience of sharing. Instead of syncing up our lives around Christ, we are simply syncing up our thinking around the material we are studying. It's the difference between going on a trip, and staying at home and reading the map.

In an information group, the book being studied can actually get in the way of relationship. The book can even be the screen people hide behind. If at any point a participant feels they might have to reveal who they really are, they just point their nose back into the text and say, "I really like what the author says here." Then they just read the words from the text, smile glibly, and wait for the next person to talk...about what they like about the text. Presto. Off the hook. After a few months of being a group like this, unless you are a studious type (maybe 5% of the population), you are ready to quit. Your impulse toward community starts screaming inside, "Would somebody please get real!" Your head hurts as you walk out the door following one of these group meetings. But even worse, your heart hurts. You never get to open up the text of your life.

I met with a friend recently who attends another church. It just so happened that our meeting took place the same night as his small group Bible Study. He confessed, "I'm glad I didn't have to go to my Bible Study tonight." He told me about how the group he was in was supposed to spend 30 minutes in fellowship, 30 minutes in Bible Study, and 30 minutes in sharing and prayer. But over time the group had started to spend about 10 minutes in fellowship, over an hour in Bible Study, and about 10 minutes in sharing and prayer. He told me, "There are many weeks when Christ has been doing some awesome things in my life, and I never get to share that." There was a sadness on his face as he said that to me. I don't think you want to skimp on the relational aspects of your group. If you are going to skimp, skimp on the informational aspects. Informational is nice; relationship is needed.

One of the reason why we don't use the phrase Bible Study, and instead say Bible Discussion, is that we don't want to have groups be about the map. We want groups to be about the journey. The word of God is powerful and profitable, but as James makes clear, it's a mirror, and it's greatest value comes when we actually apply what we learn....when we put it into practice. Small groups work best when the emphasis is on application. For most people, the gap holding them back is not the gap between what they know and what they don't know, it's the gap between what they know and what they're living.

Some view small groups as an extension of the Christian Education department of the church. I do not. I view small groups as an extension of the Pastoral Care department of the church.

Monday, May 11, 2009

Proprietary

Stephen Ambrose, noted author of Band of Brothers, Undaunted Courage and D-Day, was a historian with a Ph.D. Prior to his death from lung cancer in 2002, he served as a professor of history at several universities. But he was soundly panned by colleagues for his "pop" (short for popular or populist) approach to dispensing history. His books put history into the hands of the common people. Many history professors didn't like that.

It is often true for various disciplines (science, psychology, etc.) that the "experts" come up with their own language and protocol to insulate their high level information from the outsiders. They view their industry, and the attendant knowledge reservoir, as proprietary. They don't like it when someone comes along and puts the cookies on the lowest shelf. They don't want to make it easy on the followers, but hard. Shoot, they paid a price for this information! Everyone should have to pay the price (right?).

Religion is not only not immune from this urge toward exclusivity, but perhaps the most susceptible to it. Jesus fought the proprietary nature of the Pharisees, Sadducees and scribes. He ended up being crucified, and his loudest detractors were not secularists, but religious-types, who saw him as an affront to their industry. I would suggest that the Great Reformation was Martin Luther (and others) putting the scripture into the hands of the common people. I would suggest that the current Reformation is putting the ministry into the hands of the common people, and you can expect that the "religious elites" are not going to like the populist approach of groups like CTK and others.

Populism is the stuff of movements, like the Quickbooks craze. Here's what Clayton Christensen said about Quicken: "Quicken dominates its market because it is easy and convenient. Its makers pride themselves on the fact that the vast majority of Quicken customers simply buy the program, boot it up on their computers, and begin using it without having to read the instruction manual. Its developers made it so convenient to use, and continue to make it simpler and more convenient, by watching how customers use the product, not by listening to what they or the “experts” say they need. By watching for small hints of where the product might be difficult or confusing to use, the developers direct their energies toward a progressively simpler, more convenient product that provided adequate, rather than superior, functionality….Intuitʼs disruptive Quickbooks changed the basis of product competition from functionality to convenience and captured 70 percent of its market within two years of its introduction."

If you make your sermons understandable, you make it easy for someone to start their own ministry, and you make it simple to get into a small group, you are going to have a popular ministry. Many churches just flat out make it too hard. But I'm not suggesting you take a populist approach because it works. I'm suggesting you take a populist approach because Jesus did. Jesus did not call us servants, but friends. He said, "Everything the Father has revealed to me, I've revealed to you." He didn't play peek-a-boo with his vast insights. He didn't even make people enroll. He just gave Himself away. Like our leader, our goal is not to make it difficult for people to get into the kingdom of God. We must be people of the easy yoke, the light burden. Our goal is to put the cookies on the lowest shelf where everyone can get at them.

Wednesday, May 06, 2009

First

The first and great commandment is the first and great commandment because it is the first and great commandment! "No other gods before me." God has to be first. When Jesus was asked about the greatest commandment he pointed to commandment #1, "Love the Lord your God with all your heart, your soul, your mind, your strength." In other word, God first.

When God is first, the other commandments come easier. When God is #1, you don't want to take his name in vain. When God is #1, you want to take a weekly sabbatical with him. When God is #1 it radically affects how you relate to others. You don't want to lie, cheat, steal, covet or commit adultery or murder. When you counsel people, it almost doesn't matter the issue, the cure is commandment #1. When someone says, "Pastor, I'm having a challenge with my teenage son" the reply could be, "Let me ask you first, in your parenting, is God #1?" If someone asks me about how they can get along with their boss, I might reply, "As an employee, is God #1?" Interpersonal challenges can be symptomatic of a much more fundamental issue: God is not first.

Recently a young man asked me for prayer because he was having difficulty finding a job. I asked him if God was #1. He admitted that God has not been first. I told him that God had to be the first priority in his life. But his follow-up question was, "If God is first in my life, will I get a job?" That's a fair question, and one that many will ask. I told him that God needed to be #1 because God needs to be #1, period. No matter what our circumstances in life, God has to come first. I also told him about the story of Job, and how Job was dedicated and yet was brought through some challenging times. But all things being equal, there is an interplay between putting God first and our needs: "Seek first His kingdom and His righteousness, and all these things will be added to you." This is a principle of provision, that we can count on God for physical things, when he can count on us for spiritual things.

At CTK we have tried to narrow our focus to "Love God and Love people." But if you really want to narrow it down, just put God first.

Monday, April 27, 2009

Collapse

Is our society on the brink of collapse? Could that be a good thing?

Ok, I know there's enough bad news out there. And I also know that it's a pretty cheap thrill to predict the demise of the world (Y2K anyone?). But it does appear that our present system is not sustainable. We cannot be great unless we're good, and the goodness is gone. Shortsightedness and greed have conspired to bring about an explosive cocktail. Those in control are apparently going to ride this horse until it drops. And drop it will. In James Kunstler's The Long Emergency he says, "(Those in control) will not surrender to circumstance until it is simply no longer possible to carry on...meaning there is not likely to be any planning or preparation for change." Abba Eban counseled, "History teaches that men and nations behave wisely once they have exhausted all other alternatives."

Once, when he was stuck in a cab in a traffic jam in London, G.K. Chesterton began musing on the breakdown of civilization. "Comunications may break down, and men may be forced to live where they are as best they can. I think how probable, after all, is the prospect of a relapse into barbarism." A sign that we might be getting closer? The rapid rise in gun sales. Gun shows are crowded. Gun prices are rising. Vigilante law may be lurking around the corner. Depressing, isn't it? Not in Chesterton's estimation. He suggests in The Outline of Sanity, "by this broken road simplicity may return." He is hopeful: "Man has before now broken down in the elaborate labors of empire and bureaucracy and big business and been content to fall to a simpler life. He has been content to picnic like a tramp in the ruin of his own palaces....We will not be downhearted. Our cities may also be deserted and our palaces in ruins; and there may be a chance yet for humanity to become more human."

A couple developments that may speed humanity becoming more human: the end of the age of cheap oil, and the escalating pricetag (either environmental impact if we let it go, or in cost if we don't) of coal-generated electricity. Just imagine in the next 20 years being priced out of these commodities. Bye-bye American way of life. Kunstler suggests that American suburbia be retrofitted "into the kind of mixed use, smaller scaled, more fine-grained walkable environments we will need to carry on daily life in the coming age of greatly reduced motoring." In Hope for the Coming Collapse, Robert Moore-Jumonville says, "Those places to which we can jog...may soon define the parameters of community." By the way, if CTK can continue to keep the main thing the main thing, and continue to break down into smaller communities of caring, we may be ideally positioned for what is about to come.

In any case, it's not if our civilization will collapse, but when. Kingdoms come and kingdoms go. Christ's kingdom is forever. It is the rock hewn out of the mountain that strikes at the feet of the statue, crumbles it to the ground, and then becomes the mountain that fills the earth. I'm glad it's not my job is not to prop up this world's system. As author James Baldwin remarked, "I'm optimistic about the future, but not the future of this civilization. I'm optimistic about the civilization which will replace this one."

Wednesday, April 22, 2009

Tweet

Communication isn't what it used to be. My mother kept my grandmother updated with letters (sent one of those lately?). My father used to complain about the length of our phone calls. Now we have Facebook, email, texting, blogs and Twitter (where you can send periodic "tweets" about your day). I contend that there is still nothing that beats a face to face conversation, when you get to enjoy one of those. But those conversations can actually be enhanced digitally. Here's how:

1. Speed. When you stay in touch digitally, you can more quickly catch up personally. Instead of having nothing to talk about, or fiddling around and wasting precious time with the "What's up?....Nothing much really" conversations, you can get right to the heart of life: "I saw that you are getting baptized this weekend" or "What's this about your kid getting a CT scan?" Now we're talking! Our friends have done us the favor of providing the topic. Now we can engage, share and pray with each other.

2. Depth. When you stay in touch digitally, you can take your personal conversations deeper. In an ironic twist, people are more apt to share something significant in a blog posting than they will across a coffee table. The sense of anonymity and safety that comes when you are hiding behind a computer screen can seduce you into a vulnerability that is unusual. How many times have you heard a concerning report about someone and thought, "I just saw them and they didn't say anything about that!" With digital, there's a greater likelihood that you'll know the skinny.

3. Constancy. When you stay in touch digitally you can avoid long intervals without any contact. With the various digital outlets, you can maintain at least a trickle of information between personal visits. This reduces the need to get "caught up" and allows you to both talk about the present more than the past when you see each other. My sister uses the phrase "ambient awareness" to describe the benefit she receives by being connected to others on Facebook.

The digital revolution is not a very good replacement for face to face community, but it is a pretty good enhancement to it.

Tuesday, April 21, 2009

Red

Jesus not only came to save us from our sin, but to teach us how to live. Some have called their commitment to Jesus' teaching being a "red-letter Christian" (red-letter edition bibles highlight the words of Christ in red). The most extensive record of Jesus' teaching comes from the Sermon on the Mount. In that message Jesus said:

- You have to have the right spirit to make it into God’s kingdom.

- Even if you go through tough times here, you are going to be all right, because you’re looking forward to heaven anyway.

- To a certain extent you need to stick out in this world, like salt, or a light on a hill, so that other people can see the difference.

- God is mostly interested in what is going on inside of us…..that’s why the ante is going up, from not just murdering someone, to not even hating someone; and from not committing adultery, to not even looking lustfully at a woman.

- If you are wanting to do something religious, but remember that you have a conflict with someone else, go resolve the conflict first (this is first priority) – try to solve these conflicts without going to court.

- You may have to take drastic action to keep from succumbing to temptation….do what you need to do

- Divorce is sometimes the only thing that can be done, but if people are breaking up for reasons less than that, I’m not just going to hold them accountable, but anyone else who enters into that relationship and shouldn’t be there.

- Don’t get into swearing and oaths, just make sure your yes is a yes, and your no is a no.

- If people are going to take advantage of you, so be it. Go the extra mile, turn the other cheek (God’s keeping track).

- Don’t just love the people who are easy to love…anybody can do that. – love like God loves, regardless of how much they deserve it.

- Don’t be a performer with your good deeds….if that is your intent, you’ve already got your applause. The people who are going to get my applause are people who were willing to serve without recognition, and pray without anybody knowing.

- When you pray to me, address me as your father….then ask for what you need – everything from the food you need for that day, to forgiveness.

- Remember that the stuff of this world is temporal and temporary – it’s either going to rust, rot, or be stolen. The stuff that they can’t take away, is the stuff you should invest your life in.

- Don’t worry so much about physical things – I’m taking care of the birds with no worries….I’ll take care of you.

- If you are going to be the judge of others, be careful. I may just turn around and use the exact same standards to judge you.

- If you ask me for something, know that I’m going to give you my best. I’m not going to withhold what you need. You can count on that.

- If in doubt about how to treat others, ask yourself this question: “How would I want to be treated if I was them?”

- Not everyone is going to be able to stay on this path. It’s hard. It will be easier for people to go down the same path as everyone else. But the path I’m laying out actually leads you somewhere.

- You can tell a lot about what’s inside of people by what you see come out of them (kind of like fruit on a tree). Just keep watching….you’ll see.

- There are going to be some folks who in the end will stand before me and act like they were my buddies all along. I’ll wish they had been. I’m going to put it straight to them, and honor the choice they made to live their life without me.

- Be careful about what kind of life you are actually building. Some buildings don’t stand up when the storm comes. Make sure you build on the right foundation.

Wednesday, April 15, 2009

Cuts

Resentments. Don't have any big ones. But lately the Lord has been revealing to me that I may have a thousand little ones.

With a men's group I've been going through the workbook "Twelve Steps - A Spiritual Journey." There is a section in that book that states "Resentment is an underlying cause of many forms of spiritual disease. our mental and physical ills are frequently the direct result of this unhealthy condition. No doubt others have harmed us, and we have a legitimate right to feel resentful. However, resentment doesn't punish anyone but ourselves. We can't hold resentments and find healing at the same time. It's best released by asking God for the strength to forgive the offender. Learning to deal with resentment in a healthy way is an important part of our recovery process." As I reflected on that statement, I was satisfied that I am not harboring any big resentments at this stage in my life. But I felt the Holy Spirit speak to me, "Little ones count too."

When we resent we may be feeling injured, violated, left out, angry or bitter. The ministry is filled with opportunities for these feelings to arise. Remember how Jesus asked us to "take up a cross" and follow Him? Yup. It's going to be painful. Remember how Paul spoke of "the fellowship of sharing in his sufferings"? Uh-huh. Some of us have the wounds to show for it.

In Iran they still do stonings for political dissidents and criminals. They bury the person so that only their shoulders, neck and head are above the ground. Then the government provides special-sized rocks for the public to throw. Not just any rock will do. If the rock is too big, it could kill the person immediately and ruin the stoning. If the rock were too small, it might not inflict sufficient damage and pain. I never really thought before about the art of stoning someone, but it makes sense when you think about it.

Sometimes ministry can feel like death by a thousand cuts. You might think back over the criticisms, the departures, the disappointments and find that they were just the right size. Not big enough to kill you. Not small enough to shrug off. The perfect size to cause you maximum pain short of death. Go ahead and feel it. Then let it go.

Wednesday, April 01, 2009

Leaderless

Would groups be better off without a defined leader?

You hear sometimes about "leaderless organizations." I'm not buying it. Oh, I agree that there are leaderless organizations! I just don't buy that they are going anywhere, or that this is what we want. Everything rises and falls with leadership.

There is much being written these days about collaboration and teamwork. Truly, there is nothing more exciting than seeing a group of people come together to accomplish something extraordinary. But make no mistake. There are no great teams out there without great point guards, quarterbacks, coaches or captains. Leadership is to a group what a spark is to a flame.

One of my earliest memories helped me define leadership. The little Alaskan church I attended as a boy called a new pastor after a protracted vacancy. The church lacked morale and momentum. We were occupying a half-finished church building, having run out of funds to complete the project. The surroundings were crude – floors without carpets, unfinished walls, rudimentary furnishings. Our numbers were small. But the first action of the new pastor put in motion a virtuous cycle. He removed the makeshift communion table (a flimsy garage sale castoff) from the front of the church and raised money for a solid, wooden one. It was a symbolic act, but a powerful one. As a boy looking on, this made quite an impression on me. It was a microcosm of leadership. He saw what needed to be done and he did what needed to be done.

CTK takes a different approach to leadership in a couple respects. First, we see the role as more important than most. Second, we see the personality as less important than most. So we differ, not in regard to leadership's importance, but its implementation. We want to be a leaderful organization. We just don't want to be leader-dependent or leader-focused.

There is no question that leaders are sometimes self-absorbed, domineering jerks. But in an effort to avoid that distasteful possibility, we don't want to throw out the baby with the bath water. We still need leaders. They just have to be humble, servant leaders instead of pompous, selfish ones.

Monday, March 23, 2009

Realism

The 11th commandment is "Keep it real." The Secret Life of the American Teenager (on ABC's Family Channel) keeps the commandment. Shailene Woodley (who stars as teen Amy) says, "A lot of teens respond to it because it's so true to life in so many ways." In it's first season the show has drawn up to 3.4 million viewers, the highest for viewers age 12 to 34. An example of the realism: Amy gives birth to a boy in the last show of the season, about nine months after the premiere. She got pregnant through a one-time tryst. The show explores the unplanned pregnancy, and all the attendant relational challenges that presents, with parents, friends and extended family. It's a raw take on life, that has opened up avenues for parents to talk with their teens about hot topics like sex, drugs and alcohol.
Can we, as church leaders, get a clue? Reality is where it's at. There is a great opportunity here for leaders and churches who will apply real faith to real life in real ways. And if you stay in reality, there is always material. As I thought back on this past week, here is some of the reality going on for people in my congregation:

- an expectant mom had a miscarriage

- a young man was overwhelmed trying to process the fourth step (getting ready for forgive) of the twelve steps

- an expanding family is finding it difficult to find a bigger home

- a banker was faced with the dilemma of reworking a loan for a friend, even though the loan was processed originally by a different loan officer

- a woman was looking for a $1000 car that would run well

- a man led worship for the first time in a couple years

- a father and grown son had a significant argument about politics

- a couple decided that they needed to get back into marriage counseling

- a military wife was trying to make a decision about divorce

The one charge that has never been leveled against the Bible is that its characters are not real people. Even its greatest heroes, like David, are presented so unvarnished, so “warts and all,” that the Book of Samuel has been called the most honest historical writing of the ancient world. We've got reality in the text, and we've got reality in the world, can we get reality in the church?

Tuesday, March 17, 2009

Whisker

Some times big steps are in order. At other times you advance by a whisker. Tough circumstances call for smaller goals.

In Dr. Robert Mauer's book One Small Step Can Change Your Life he writes about a patient of his named Julie who was 30 pounds overweight. She was suffering from depression and fatigue. The doctor did not ask her to "lose 30 pounds." His prescription was much less rigorous. He said, "How about if you march in place in front of the television for one minute every day." It was the kick start she needed. By taking that one step, she got moving again. And once she got moving, she kept moving. And over time, the weight came off.

There is an organizational guru called the Fly Lady, who offers a 5-minute remedy to home cleaning. She suggests setting the alarm for five minutes, and then go into the messiest room in the house and start clearing it. When the timer goes off, you can stop with a clear conscience. What happens, of course, is that most people don't stop. They keep going. Because now they have momentum on their side.

Ken Blanchard gave managers a powerful tool when he wrote the classic One-Minute Manager. Knowing that managers dread giving employees feedback, he proscribed a smaller dose. He gave managers a whisker goal he call "one-minute praisings." Just catch them doing something right and give them an atta-boy. See, that's not that hard! He knew, of course, that once managers start talking to employees about the work that is being done, these conversations are likely to continue, and that's a good thing.

Whisker goals are particularly helpful when the challenge seems monumental. For instance, some folks are looking at overwhelming financial challenges - huge debts and hostile creditors. Financial guru Dave Ramsey speaks about creating a "snowball" by combining small amounts of money that are spent on frivolities like coffee and candy bars (the "snowflakes") to address these creditors. Start with the little things, and let the little things build up.

Tuesday, March 10, 2009

Glorify

It is in the heart of a Christian to glorify God. How do we do that? What Paul indicates is that glorifying God is more of a why than a what. In 1 Corinthians 10:31 he writes that whether we eat or drink or whatever we do, we should do it for the glory of God. The what can vary. The why (who we're doing it "for") remains the same. Glorifying God is not so much our actions as our motivations.

In the background of the first letter to Corinthians is an issue around eating and drinking. Meat that was offered to idols would show up in the local market. There was a disagreement among believers whether or not such meat should be purchased. Eventually Paul weighed in and said, "Whatever you do, do it for the glory of God."
Some people have some very particular ideas about what you should be doing or not doing to please God. Glorifying God is a heart matter. No matter what situation, there are five ways we can glorify God:

Trust

Blessed is the man who trusts in the LORD, whose confidence is in him. (Jeremiah 17:7) In any situation we can bring God glory by trusting him. In our current political and economic conditions, we have a great opportunity to express our trust in God. As the Psalmist said (20:7): Some trust in chariots and some in horses,
but we trust in the name of the LORD our God.

Obey

Love the LORD your God and keep his requirements, his decrees, his laws and his commands always. (Deuteronomy 11:1) We glorify God by obeying him. At the marriage in Cana, where Jesus performed his first miracle, Mary's instruction to the servants was worth the price of admission: "Whatever he tells you to do, do it." We can go a long way toward glorifying God by simply saying to him, "Whatever you ask me to do, the answer is 'Yes.'"

Imitate

To this you were called, because Christ suffered for you, leaving you an example, that you should follow in his steps. (1 Peter 2:21) Someone was recently describing a conflict they were having with someone, and said to me, "I am not going to back down from telling this person the truth!" I reminded them that it was said of Jesus that he was full of both grace and truth. As a Christ-follower you could just as easily say, "I am not going to back down from showing this person grace!" It is hard to do both. But in any and every situation we can glorify God by imitating him.

Acknowledge

In all your ways acknowledge him, and he will make your paths straight. (Proverbs 3:6) When I officiate basketball games I have a little ritual I go through during the pledge of allegiance. I look up at the ceiling and God and me have a little conversation. I say, "God, help me in this game to represent you well. In all of my interactions with coaches, players and fans, may you give me grace." Some might look at a basketball game as a secular activity, but I make it spiritual by invoking Christ's presence.

Praise

Praise the LORD, O my soul, and forget not all his benefits. (Psalm 103:2) No matter “what,” you can praise him. There is a lot of goodness in the world, and we have a chance to glorify God for it. This, as the Westminster Catechism says, is the chief end of man.

Along that line, I want to share something that I read, but I’m not sure where (I hate it when I can't give credit where credit is due). But it speaks to the immense role that we play in the grander story:

We live in a far more dramatic, more dangerous story than we imagined. The reason we love The Chronicles of Narnia or Star Wars or The Matrix or The Lord of the Rings is that they are telling us something about our lives that we never, ever get on the evening news…Without this (truth) burning in our hearts, we lose the meaning of our days. It all withers down to fast food and bills and voice mail and who really cares anyway? Do you see what has happened? The essence of our faith has been stripped away. The very thing that was to give our lives meaning – this way of seeing – has been lost. Or stolen from us. Notice that those who have tried to wake us up to this reality were usually killed for it: the prophets, Jesus, Stephen, Paul, most of the disciples, in fact….

Every mythic story shouts to us that in this desperate hour we have a crucial role to play….For most of life, Neo [from the Matrix] sees himself only as Thomas Anderson, a computer programmer for a large software corporation. As the drama really begins to heat up and the enemy hunts him down, he says to himself, “This is insane. Why is this happening to me? What did I do? I’m nobody. I didn’t do anything.” A very dangerous conviction…though one shared by most…What he later comes to realize – and not a moment too soon – is that he is “the One” who will break the power of the Matrix.

Frodo, the little Halfling from the Shire, young and naïve is so many ways, “the most unlikely person imaginable,” is the Ring Bearer. He, too, must learn through dangerous paths and fierce battle that a task has been appointed to him, and if he does not find a way, no one will. Dorothy is just a farm girl from Kansa, who stumbled into Oz not because she was looking for adventure but because someone had hurt her feelings and she decided to run away from home. Yet she’s the one to bring down the Wicked Witch of the West. Joan of Arc was also a farm girl, illiterate, the youngest in her family, when she received her first vision from God. Just about everyone doubted her; the commander of the French army said she should be taken home and given a good whipping. Yet she ends up leading the armies to war.

You see this throughout Scripture: a little boy will slay the giant, a loudmouthed fisherman who can’t hold down a job will lead the church….things are not as they seem. We are not what we seem.

Of all the eternal truths we don’t believe, this is the one we doubt most of all. Our days are not extraordinary. They are filled with the mundane, with hassles mostly. And we? We are….a dime a dozen. Nothing special really. Probably a disappointment to God. But as C.S. Lewis wrote, “The value of myth is that it takes all the things we know and restores to them the rich significance which has been hidden by ‘the veil of familiarity.’” You are not what you think you are. There is a glory to your life that your Enemy fears, and he is hell-bent on destroying that glory before you act on it.

Tuesday, March 03, 2009

There

The place to go from here is there. Of course, we'd love to see the kingdom advance everywhere. But we don't get to go everywhere, unless we first go there.

In Matthew Jesus said we’re to be like a city on a hill. If you expand on that analogy, our immediate impact is to be regional. The rays of light are going to be seen in the cities all around. We, his followers, are going to be like shafts of light going out, first to the surrounding area. In this respect CTK has a distinctive missiology: We see Jerusalem, Judea, Samaria and the ends of the earth as sequential. That is different than the traditional church. The traditional Church has done near and far missions and little in between. We have gone from Bellingham to Whatcom County to Skagit County to various surrounding counties, states and countries.

The little church I grew up in had the "missions" board in the hall, with the world map, and pictures of far-away missionaries surrounding the map. Little ribbons went from the pin on the map to the pictures. We had an annual missions conference with the slides of Africa, or some other far off locale. But we didn’t talk about our neighbors in the next town or county. There is a sexiness to getting on the ship, and putting your belongings in trunks and shipping them a world away. But lately I’ve been committing missiological heresy and asking, "What if Hudson Taylor had gone to Canada instead of China? What if Adonirum Judson had gone to Mexico instead of Burma?"

In Acts 1:8 Jesus said, “Here’s what I have in mind for you: circles going out, starting with where you are, going to the surrounding region, extending to adjacent regions, and ultimately taking this message everywhere.” We expand through adjacencies. We reach out to those who are geographically and relationally close, then to those who are geographically close and relationally distant, before we reach out to those who are geographically and relationally distant. That is smart missiology when you think about it; to make those who are next door our priority.

There can be both a near-sightedness and a far-sightedness that can distort the church’s mission. Farsightedness occurs when all we see is the foreign...the ends of the earth...those who are geographically and relationally distant. There is both a resource and a relational challenge to farsightedness. The resource challenge is that the needs at the end of the earth are staggering. And resources back at Jerusalem are quickly depleted. The relational challenge is that we get these real long loops going, and money ends up being about all we can provide. We’re not close enough to provide friendship, support or accountability. Because of the distance we can’t be relationally connected like we’d like to be. So far-sightedness can be a problem for the Christ’s body.

But for every church that is farsighted, there have to be a hundred that are nearsighted. The arrows are pointed in. They can’t see beyond the horizon of those who are geographically and relationally close. They forget that church is not a place you go to, it’s a place you go from. I don’t know if you travel much by plane, but I can tell you a time you don’t want to try: Friday night. On a Friday night the terminal mobbed with people. Lines everywhere; at check in, security, bathrooms, restaurants. It’s a huge mess, and exactly how we define a successful church. Wouldn't it be awesome to have lines like that at church? But the purpose of the terminal is to send you out. Not to keep you in. The purpose is to get people out as quickly as possible so that they can get on with the real mission. It’s not a destination. It’s a connector.

What Jesus says is, "You don’t have to go far to go. The frontier is nearby." Let me suggest five questions we can ask so that we don’t miss the frontier nearby.

1. Who is next door to you relationally?

We sometimes talk about church as if it’s a what. We support it. Staff it. We fund it. The church is not a what. It’s a who. I am the church. Everywhere I go, the church is. Every believer, every small group, every worship center should be expanding their relational influence. They say that everyone on earth is connected in not more than seven steps. Are we working those steps?

2. Who is next door to you demographically?

One of our leaders in Africa sent me an email that said, “Our group has now moved into the super-rich part of town and we are starting to reach those who are harder to get into heaven than a camel through the eye of a needle.” In their case, they are taking the mission to adjacent demographics above them. I think there’s a lot of room for us to expand demographically. Demographically, who is adjacent to you? Up, down or sideways.

3. Who is next door to you ethnically?

This week more people will convene in a CTK group that are non-English speaking and non-white. This is the new normal. But what about the ethnicities that are within driving distance? Hispanic communities. Native American communities. African American communities. Asian communities. That’s the frontier nearby.

4. Who is next door to you culturally?

People talk about “the culture” as if there’s one, but there are so many cultures. And some of these culture are not going to be coming to church. I don’t care how cool we make it. How inviting. How warm our coffee is. They are not coming. We are going to have to figure out how to “be there” with certain people groups that aren’t going to be “coming here.” (And both of those words are critical: Be, and There.)

5. Who is next door to you geographically? What nearby community needs a fresh expression of Christ? We’ve gotten some help here. People have organized into villages, towns, and cities. They have created counties and countries. And they have plotted it out on a map for us. Start praying over the map. I’m not sure how big your map should be, but I know that what God is asking from us is availability more than ability.

I love Ian Thomas’ comments about Moses and the burning bush, particularly about the bush: "God was looking for a bush that was nearby, available and that would burn." He still is.

Thursday, February 26, 2009

Validate

A few weeks ago I went to a meeting with mega-church leaders and micro-church leaders. There were about 50 key leaders in attendance; some were from the largest churches in America (all over 5000 in attendance), and some from the smallest churches in America – house churches, small groups and cells. And then there was me. As a network, CTK is small and large at the same time. The meeting lasted two days, talking about how big churches can support little churches, and vice-versa. But the conversation was largely superficial, until the very last hour, when something really significant happened.

One of the micro church pastors turned to one of the mega-church pastors and asked, “What do you need from us? What do you want from the house church?” Without skipping a beat, this mega church pastor said, “Grace....We need grace. Quit throwing stones at the mega church. Quit launching grenades. We need grace. We love people and want to see them become followers of Christ. We just do it in a different way than you. We need grace.” Up until that point there was an elephant in the room. We were talking about how to work together, but we did’t much like each other.

Let’s be clear: before we can get the work done with our hands, we need to get the work done in our hearts. We are here to experience and express the grace of God. There is no question that we have experienced grace. The question is, "Will we express it?" As I was thinking about what happened in that room between those two pastors the word that came into my mind – maybe a synonym for grace - was validation. It is incumbent upon members of the body to validate other members of the body. What that large church pastor was saying, in essence, was, "I need you to validate my ministry." And if the shoe would have been put on the different foot it would have fit. Small church pastors are longing to be validated by large church pastors.

We sometimes try to do city-wide events with other churches, some in hopes that the world will see that we are united. But the world does not see us as divided because we don't do events together. The world sees us as divided because we talk smack about each other. There’s a need for us to look at what others are doing and say, “Isn’t that great!” As Paul says in 1 Corinthians 12:21: The eye cannot say to the hand, "I don't need you!" And the head cannot say to the feet, "I don't need you!" God works in different ways at different times and places. In fact it's not way, it's ways. All the time we spend trying to figure out which one "way" God is at work is dissipated waste. God is the head of the body. He is at work in various ways in people’s lives.

One of the long-standing challenges with Christianity is that however God is at work in our story, we imagine that that is the only way God could be at work in another story. We need to fall in love with the master and the mission, not the model or the method. Let me suggest 3 steps we can take to validate those whose ministry is different than yours:

1. Rejoice...in your heart about what God is doing throughout the world. His work is much bigger than us.

2. Recognize...what God is doing throughout the world. Validate the thing that is different than you, maybe opposite of you. For those of us in a church like CTK that is not programmatic, or institutional or traditional, it might mean expressing thanks to the ministries that are programmatic, or institutional or traditional. When was the last time you said, "Thanks."

3. Report...give a good report to others about ministries of other styles in other places. Spread some good gossip. As Ben Franklin said, "Speak ill of no man, but speak all the good you know about everybody."

Tuesday, February 17, 2009

Leave

A pastor was telling me about a new group that was forming in his Worship Center. The group was going to be led by Chris (not his real name), who is a former pot-smoker. Some of those coming to the group are going to be people from his old pot circle. The pastor said to me, "There's a part of me that wants to be at these group meetings." He was concerned that he these young adults might slip into their old behaviors if he wasn't present. I told him that I understood his concern but that he should not give into the temptation to baby sit.

Carefully consider the implications to your long-term ministry if you "need to be there" to keep bad things from happening:

First, if you need to be there, you are not displaying a very high level of trust in God's spirit. Before Jesus left earth he told us that he would send his spirit "to be with us forever" and "to guide us into all truth." We need to take God up on his promise. There needs to only be one Holy Spirit. You are not it.

Second, if you need to be there, you are not displaying a very high level of trust in your people. You are saying, "I can't trust you to be outside my sight." Do you want them to lead from inner integrity, or outward compulsion?

Third, if you need to be there, after awhile your volunteer leader will realize that he doesn't need to be there. This is the same challenge foreign missionaries face. When the chips are down, the natives all look at the "white face" in the room. As a pastor your authority and influence will eclipse that of the volunteer. Get out of his way so he can execute his ministry.

Fourth, if you need to be there, you are limiting the scope of your ministry to the places where and times when you can be there. Do you really want to do that? I didn't think so. Most churches in America or less than 75 people, and one of the reasons is that is the number of people that a person can pastor directly. Greater effectiveness is found when a pastor spends more time working on the ministry than in the ministry.

This does not mean that this pastor should not spend time with Chris, mentoring him and supporting him in his ministry. In fact, I would say that there is not a more important meeting on that pastor's calendar. Equipping Chris to do the work of the ministry is precisely what God has called that pastor to do. Just be careful to not cross the line into co-dependency. As a father in the faith you have to let your children go. You have to trust God to keep them from falling.

When you think about it, what was really impressive about the serial-planting ministries of the Apostle Paul or John Wesley is not how may places they went, but how many places they left.

Tuesday, February 10, 2009

Sprint

This from Seth Godin (I like how this guy's mind works!):

The best way to overcome your fear of creativity, brainstorming, intelligent risk taking or navigating a tricky situation might be to sprint.

When we sprint, all the internal dialogue falls away and we just go as fast as we possibly can. When you're sprinting you don't feel that sore knee and you don't worry that the ground isn't perfectly level. You just run.

You can't sprint forever. That's what makes it sprinting. The brevity of the event is a key part of why it works.

"Quick, you have thirty minutes to come up with ten business ideas."

"Hurry, we need to write a new script for our commercial... we have fifteen minutes."

My first huge project was launching a major brand of science-fiction computer adventure games (Ray Bradbury, Michael Crichton, etc.). I stopped going to business school classes in order to do the launch.

One day, right after a red eye flight, the president of the company told me that the company had canceled the project. They didn't have enough resources to launch all the products we had, our progress was too slow and the packaging wasn't ready yet.

I went to my office spent the next 20 hours rewriting every word of text, redesigning every package, rebuilding every schedule and inventing a new promotional strategy. It was probably 6 weeks of work for a motivated committee, and I did it in one swoop. Like lifting a car off an infant, it was impossible, and I have no recollection at all of the project now.

The board reconsidered and the project was back on again. I didn't get scared untilafter the sprint. You can't sprint every day but it's probably a good idea to sprint regularly.

Wednesday, February 04, 2009

Inside

We all want people who are not currently involved to become involved. There are some sophisticated words, like assimilation, to describe the process. But it basically comes down to getting "outsiders" to become "insiders." There are some very particular things you need to do to help people transition from outside to inside:

1. Roster. If you do not have a roster, there is no way to know who is "part" of your program to begin with, so it will be impossible to have someone who is not part of it become part of it. A roster is elementary, but necessary. Who is a part of your ministry, or your small group? Put the names on a list. Distribute the list to the participants so that they know they are "officially" participating. Post the list so that others can see who is already involved. This now creates the possibility that you can add more names to the list and move them from outside to inside.

2. Meetings. Meetings are critical to assimilation as a point of reinforcement for those involved, and a point of entry for those who are not. Everyone should know when the next meeting is going to happen, so if they encounter someone who would like to "join" they can invite them to the next meeting. By attending the meeting the newbie gets put on the list, and becomes an insider.

3. Introductions. A key leadership role is the role of introducing new participants to existing participants. "Tie" people together by giving both sides some basic information. You may want to subjugate your agenda and just let everyone share their story when you have a new person in attendance. This will fast-track the relationships and make people feel that they are being known by others and knowing others, which is the essence of community.

4. Acknowledgment. Participants need to be acknowledged. If someone is a part of your ministry, but is never highlighted for what they are doing, they can start to feel invisible and wonder, "Am I really a part of something, or am I just imagining that I am." Send out congratulations for a job well done. Post a hall of fame. Give away awards. Even newcomers should be celebrated in some way. Acknowlegment can't help but create tighter connections.

5. Communication. Between meetings there needs to be regular correspondence. It could be a newsletter. It could be an email. It could be a blog. But people want to know that you care about them, and not just for what they can do for you or the group. Build the relationships offline.

6. Prayer. At every gathering pray for others to join your group. In a small group setting we sometimes call this "praying over the empty chair." The empty chair represents someone that we want to love in Jesus' name. Praying for newcomers accomplishes a couple things: a) It keeps the priority of outreach foremost in participants minds, and helps them to hold the ministry loosely, b) it helps newcomers to know that they are loved and wanted, and not unwelcome intruders.

Thursday, January 08, 2009

With

"With" may be the most important preposition for a Christian leader. Will you do ministry "with"? Who will you do it "with"? Who will do it "with" you?

Many leaders feel alone. I have to admit, I had a serious bout with aloneness at the end of last year. For the most part, I have not dealt with aloneness in ministry, so I probably don't know how to deal with it very well. When it hit, it hit hard. As I have run to the Lord, I have received comfort, and I have also gained some insights:

1. If I choose to do ministry by myself, the Lord will let me. He, of course, promised to be with us to the end of the age. He knows better than we do that we cannot do ministry on our own. He said, "Apart from me you can do nothing." But on the other hand, God is a gentleman, and he does not go where he is not wanted or invited. So if you do not regularly invoke the Lord's presence in your life and take time to be with Him, He will leave you...alone.

There are some things I used to do to be with Him. I am coming back to these things. I used to take Monday's as a "personal work day." On that day I would not schedule meetings or try to "produce" stuff. I would simply take that day to do what I needed to do to be spiritually healthy. I would pray. I would meditate. I would read from the word. I would be "with" Him. During this past year I found it difficult to keep Mondays set aside for Him. This coming year I will find it difficult again, but this year I intend to overcome those difficulties. Being with Him is priority. I simply cannot do ministry without Him. In previous years I used to take one day a month as a day of prayer and fasting. I am going to do that again this year. I have already set aside the days in which I will get away from phones and email and be in solitude with God. I used to take some weekends off from teaching, not to teach somewhere else, but to not teach at all. Every quarter this year I'm going to do it again. Jesus modeled this behavior for us. As the crowds were coming, He was exiting stage left. He knew something that I've known before and am relearning all over again: It's pretty great when we are connected to the vine, and it's pretty lame when we're not.

2. If I choose to do ministry by myself, people will let me. I think I have done a great job of "releasing" people for ministry. But in an ironic twist, when I send them out as lone rangers, when they have a problem, they only have my number to call. All the strings come back to me. Who else could they come back to? I'm the only one they know. It gets lonely when you are dealing constantly with the problems coming back to you, and dealing with them all alone. I was resentful for a awhile, and then I realized that people were just doing the best they could with the scenario I created for them.

I believe that people actually want to do ministry "with" you. In fact, there are not a lot of rewards for serving, but one of the biggest is community - of being part of something important with others. For the most part, I've had a team around me as I've ministered, and that has been very rewarding. I'm coming back to the importance of doing ministry out of community, with others. Our mission statement actually gets this sequence correct: "an authentic Christian community that effectively reaches out."

To get this order better established in my own life I am taking action. I've decided to reinstitute a weekly staff meeting. I understand that time is precious, but there are some things that we cannot not do. Being together is one of them. I am also going to institute a monthly Ministry Pow Wow for anyone in the Burlington Worship Center to come together and talk about leadership and ministry. This is going to be a time of challenge and training. I believe we can find great strength from each other...with each other. I also am going to be having lunch once a month with a group of colleagues, an iron sharpens iron time with fellow pastors. God has clearly surrounded me with brothers who can help to hold my arms up in the battle. The question comes back to whether I will let them do that for me.

Jesus asked us to love our neighbor as we love ourselves. It's not either/or, it's both/and. It is as we are loving ourselves that we are loving others. A friend in ministry recently asked me, "Why don't you feel the need to take care of yourself?" I think that's a good question. The answer is probably too complicated for me to figure out right now, so I'm just going to go back to caring for myself, like I should have been all along.

Baby

Healthy spiritual leadership is akin to parenting. You could say that the ministry is your "baby." As your baby, you'll want to play close attention to its care and feeding.


An example of someone taking care of "their baby" is Howard Schultz of Starbucks Coffee. The founder, he has recently returned to run the company when it floundered. He found that there was no one who cared for the organization and the people in it like he did. You have a different level of passion and attention to detail when it's "your baby." No one cares for a kid like their parent. David Lubars says of Schultz, "He wants to be involved in how that child is being taken care of."


When it comes to caring, just as there are discernible differences among parents, there are also differences when it comes to pastors and Christian leaders. Jesus spoke of the difference between the shepherd/owner and the hireling. The hireling really doesn't care about the sheep, he just cares about his job.


I sometimes wonder how many people in ministry are hirelings. I think it's good for us to look at our own hearts in this regard. Are we marking time, or making a difference? Are we operating from a place of gifting and passion, or just going through the motions. If you are going through the motions, everything about your ministry will begin to sag: the prayers you pray, the teaching you give, the meetings you lead.


Of course, if you become parental in your ministry (read: emotionally involved) you also run the same risk as any parent, of getting hurt. Someone has said that "to be a mom is to forever wear your heart outside your body." Paul said some things that were very similar to that about his ministry. It's a great blessing and a great pain to be a parent. As a pastor you just have to multiply that by hundreds.


Along this line, read this excerpt from Captain Michael Abrashoff's book, It's Your Ship.


MY FIRST INKLING OF THE SIZE OF THE JOB CAME AT 1:21 in the afternoon of June 20, 1997, after I formally assumed command of USS Benfold.


When a Navy ship changes hands, all routine work stops two weeks prior to the event. The crew paints the ship from top to bottom, sets up a big tent on the flight deck, arranges chairs for dignitaries, and unrolls a red carpet for the obligatory admiral, who delivers a speech on the outstanding performance of the ship's departing skipper. A reception follows. Waves of good feeling saturate the event as the former commanding officer is piped ashore.
My predecessor was accompanied by his family as he left the ship. And when the public-address system announced his final departure, much of the crew was not disappointed to see him go. I can still feel my face flushing with embarrassment when I remember how some didn't give him a respectful send-off.
Truthfully, my first thought as I watched this spectacle was about myself. How could I ensure that my eventual departure wouldn't be met with relief when I left the ship in two years? I was taking over a very tough crew who didn't exactly adore their captain.
The crew would probably dislike me, I thought, if for no other reason than that I represented old-fashioned and perhaps obsolete authority. That was okay; being likable is not high among a ship captain's job requirements. What is essential is to be respected, trusted, and effective. Listening to those raucous jeers, I realized that I had a long way to go before I really took command ofBenfold.
I knew that I would have to come up with a new leadership model, geared to a new era. And this awkward reception underlined for me just how much the workplace had changed in military as well as in civilian life.
Never before had employees felt so free to tell their bosses what they thought of them. In the long economic boom, people were not afraid of losing their jobs. Other jobs awaited them; even modestly qualified people moved from one company to another in a quest for the perfect position they believed they richly deserved.
However the economy is doing, a challenge for leaders in the twenty-first century is attracting and retaining not just employees, but the best employees—and more important, how to motivate them so that they work with passion, energy, and enthusiasm. But very few people with brains, skills, and initiative appear. The timeless challenge in the real world is to help less-talented people transcend their limitations.
Pondering all this in the context of my post as the new captain ofBenfold, I read some exit surveys, interviews conducted by the military to find out why people are leaving. I assumed that low pay would be the first reason, but in fact it was fifth. The top reason was not being treated with respect or dignity; second was being prevented from making an impact on the organization; third, not being listened to; and fourth, not being rewarded with more responsibility. Talk about an eye-opener.
Further research disclosed an unexpected parallel with civilian life. According to a recent survey, low pay is also number five on the list of reasons why private employees jump from one company to another. And the top four reasons are virtually the same as in the military. The inescapable conclusion is that, as leaders, we are all doing the same wrong things.
Since a ship's captain can't hand out pay raises, much less stock options, I decided that during my two years commanding Benfold, I would concentrate on dealing with the unhappy sailors' top four gripes. My organizing principle was simple: The key to being a successful skipper is to see the ship through the eyes of the crew. Only then can you find out what's really wrong and, in so doing, help the sailors empower themselves to fix it.